ORDER INFORMATION  
 
order
It's easy. Browse through our online catalog, select the ORDER button on the item you wish to purchase and complete the online order form. Or if you'd rather order by phone, call us at
646.405.9765 or toll-free at 888.284.3822.

We personally review each order. Then we'll give you a buzz or email you with an order confirmation, pricing, proof info, payment options and delivery details.

Once you've signed off on the order, we will process it. NOTE: Orders will only be processed once your credit card is approved or check has cleared.

Not ready to order yet? No problem. Groovy Paper will happily answer your questions, send you samples and give you pricing info. Email (orders@groovypaper.com) or call us and be sure to include the Item ID for which you need more information.
 
 
proof
We highly recommend this option. Proofs arrive within 2-3 business days from the date your order is processed. Review your proof carefully for correct spelling and layout. Once your proof is approved, your order will go into production and you should have it in your mailbox in approximately 7-14 business days. Additional proofs may be requested for a small fee.  
 
payment
Full payment is due once you sign-off on your order. Groovy Paper accepts Visa, Mastercard, American Express, Discover, PayPal or personal check. Orders will only be processed for printing once your credit card is approved or check has cleared. Your credit card information is never reused except to issue refunds or make other required adjustments. Your order will be canceled if credit card is not authorized.
 
 
sales
tax
Groovy Paper is required by law to charge sales tax on orders shipped to CA addresses. No sales tax will be applied to orders shipped to addresses in other states.  
 
mistakes
Any errors made by Groovy Paper or one of its designers will be corrected ASAP at no additional charge.  
 
cancellation
Once we've processed your order, cancellation requests will not be permitted and the full fee will be charged.  
 
time frame
Print production times vary by vendor. From the time your order is processed, allow a minimum of 7-14 business days for your order to arrive in your mailbox.  
 
shipping
fees
FREE SHIPPING & PROOF - Orders $100 or more.*
Stationery orders of $100 or more receive free ground shipping. Only $5 for ground shipping for orders under $100. If you're in a rush, request next day, 2nd day air or 3rd day air for an additional fee.

*Applies to one stationery order from one designer. Proofs sent by email/fax. Orders sent standard shipping. Charges will apply for orders to AK, HI, Puerto Rico, and APO / FPO addresses as well as requests for additional proofs and expedited shipping.
 
 
questions
Want to chat? We're here for you. Contact Us.